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File Life Insurance Claim

We make every effort to provide you with a highly outstanding claims service!

If you wish to notify us of critical illness, permanent/total disability or death of an insured person, please follow the below steps:
 

  1. Claim Notification
    Notifications are submitted by the Claim Notification Form
    Policy number, date of event, type of claim(s) and diagnosis must be indicated in the Claim Notification Form.
  2. Completion of Claim Form
    All information required in the Claimant’s Statement must be answered and signed by the Claimant.
  3. Claim Submission at Allianz

Claim Submission details

In Case of Death
  1. Filled Claim Form and Claimant’s Statement for death claim
  2. Original death certificate
  3. Beneficiaries IDs
  4. Legal inheritance announcement
  5. Court order for minors
  6. Original policy
  7. Medical documents
  8. Police report (in case of accident)
In Case of Total/Permanent Disability or Critical Illness
  1. Filled Claim Form and Claimant’s Statement for critical illness/total permanent disability claim
  2. Insured ID
  3. Original policy
  4. Medical documents
  5. Police report (in case of accident)

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FAQs

You can contact us on Allianz Customer Service Number from Sunday to Thursday from 9 a.m. to 6 p.m.

Inside Egypt: 19909 I Outside Egypt on abroad: (202+) 21260000

Or you can send your query to [email protected] anytime so we could respond to all your queries precisely.

Allianz offers various insurance programs, including (Car insurance, life insurance, property insurance, and home insurance)
Please check the careers page or send your CV to this mail: [email protected]  If there is a suitable position, we will reach out to you!
You can submit your claim here or send us and email on [email protected]
By having an agent to purchase insurance, the policyholder receives more personal service. An agent with whom there is direct contact can be vital when purchasing a product and absolutely necessary when filing a claim. A local, independent agent is able to deliver quality insurance with competitive pricing and local personalized service.
To fit you into the right program, insurers need to know about you. Personal details like name, age, gender, and address are a must, but they'll also ask questions to gauge your claim risk. Different customers, different programs - basic info helps insurers sort out where you fit.