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We at Allianz are committed to delivering the highest standard of customer care and we are always pleased to answer all your questions and queries.
 
Most concerns and inquiries are easily responded to through our first line of contact.
If you have a concern or an inquiry, call our contact center or e-mail us to for immediate assistance.
 
Hotline: 19909 (Inside Egypt)
Outside Egypt: (+202) 233327310
Service Hours: 09:00 AM – 06:00 PM­­
 
Our customer service team is glad to serve you at our premises from 09:00 AM to 05:00 PM

Insurance policies' premium payment at our premises is available only on Sundays and Mondays from 09:00 AM to 05:00 PM 
Cheques collection for life insurance claims is only available at Allianz Headoffice on Tuesdays and Wednesday from 09:00 AM to 03:00 PM  

You can also visit your nearest Allianz branch or service center

Cairo Head Office

Business Park A,

Building A1 - Cairo Festival City -

New Cairo, Cairo Governorate, Egypt

Tel: (+202) 23 22 3000

Fax: (+202) 23 22 3001

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Dokki Sales and Services Centre

92 Tahrir Street, Saridar Building ,Dokki, Giza

Tel.: (+202) 37605445

Fax: (+202) 37605355

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Maadi Sales and Services Center

54 Road 261 New Maadi, Cairo

Tel.: (+202) 25220200

Fax: (+202) 25170973

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6th of October

1st Floor, East Tower 

Galleria Mall - 26th Of July Corridor

Sheikh Zayed - 6th Of October - Giza

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Nasr City Sales and Services Center

4/10, Misr Lel Taamir Buildings, El Sefarrat Zone, Nasr City ,Cairo

Tel.: (+202) 235 24 138

Fax: (+202) 235 255 06 ­

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Alexandria Head Office

Business Extension, Entrance 1, Floor 3A

San Stefano Grand Plaza, Four Seasons,

Military Road, Alexandria.

Tel.: (+203) 5815800

Fax: (+203)   4691013/ 4691014

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Horya Sales and Services Center

65 Horya Road, Alexandria

Tel.: (+203) 4942001/3913379/3916754

Fax: (+203) 3926078

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Al Amerya Sales and Services Center

Public Free Zone-Amerya, Alexandria

Tel.: (+203) 4500285/4500239

Fax: (+203) 4500238

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Assuit Sales and Services Centre

El Loaloaa tower, Taqseem Moris Doss St. From El Gomhorya St., Assuit

Tel.: (+2088) 2061464 / 2057501 / 2061463

Fax : (+2088) 2322076

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Sohag Sales and Services Centre

22 Deif-Allah Tower, El Gomhorya st.

Infront of Police Rowing Club, Sohag

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Mansoura Sales and Services Centre

237 El Gomhorya Street, in front of the National Democratic Party

Tel.: (+2050) 2101620

Fax: (+2050) 2101630

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Port Said Sales and Services Center

6 El Madina Tower, El Gomhorya & Atef Al-Sadat St., Port Said

Tel.: (+2066) 3221716/3346037

Fax: (+2066) 3326491

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Luxor Sales and Services Center

2nd Floor, Fl. Safwat Tower

Saad Zaghloul St. (Previous Station)

 

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Minya Sales and Services Center

Buidling 23, 1st Floor, Gumhorya St.

Menia

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Tanta Sales and Services Center

No. 42 Delta Building,  El Bahr Street off El Nahas Street 

Tanta - El Gharbeya

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Damanhour Sales and Services Center

Ground and First Floor, El Mahrousa Tower, Abdel Salam Alshazly St, above MG Motor and Western Union, in front of Mix Café

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FAQs

You can contact us on Allianz Customer Service Number from Sunday to Thursday from 9 a.m. to 6 p.m.

Inside Egypt: 19909 I Outside Egypt on abroad: (202+) 21260000

Or you can send your query to [email protected] anytime so we could respond to all your queries precisely.

Allianz offers various insurance programs, including (Car insurance, life insurance, property insurance, and home insurance)
Please check the careers page or send your CV to this mail: [email protected]  If there is a suitable position, we will reach out to you!
You can submit your claim here or send us and email on [email protected]
By having an agent to purchase insurance, the policyholder receives more personal service. An agent with whom there is direct contact can be vital when purchasing a product and absolutely necessary when filing a claim. A local, independent agent is able to deliver quality insurance with competitive pricing and local personalized service.
To fit you into the right program, insurers need to know about you. Personal details like name, age, gender, and address are a must, but they'll also ask questions to gauge your claim risk. Different customers, different programs - basic info helps insurers sort out where you fit.