Job Responsibilities:
- Ensures fairness, effectiveness and promptness in claims processing, complete documentation and files as well as adherence to standards and procedures.
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Assess claims validity according to product type and
associated policy terms and conditions
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Handles enquiries from policy holders and brokers and
maintain excellent levels of customer service
according to stipulated service level agreement
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Accept claims within authority limits and referring to
the Non-Motor Claims Manager in all claims in excess
of authority limits, ensuring maximum fairness in
claims assessment and settlement.
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Ensures effective follow-up on documents and data
required to maintain accurate reserves and finalize
outstanding claims within acceptable TAT
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Ensures continuous self-development to keep up to date
with the knowledge needed for effective performance.
Keeping up to date with company’s standards, policies,
procedures and authority limits needed for the
implementation of responsibilities.
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Promotes compliance with best practice for all aspect
of claims assessment including salvage handing and
follow up on legal cases as required
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Promotes high standards of file maintenance
Job Qualifications:
- basic knowledge of insurance operations, products and re-insurance
If you are interested in the above mentioned vacancy, please apply now, using the link below, with your resume attached
Note: Please do not change the automatically generated e-mail subject or your application will be discarded.